Our warehouse is located in Shah Alam, Selangor. We ship out all orders directly from our warehouse to your doorstep.
Oopsss! We’re sorry, we do not ship to international destinations.
Yes, our listing products are all ready stock. Every order take up to 24 hours to be processed and to be fulfilled. (Except Public Holiday & Weekends)
West Malaysia orders should arrive within 2-4 business days after fulfillments. If you do not receive your order within 5 business days, please check your mailbox and tracking number, then contact us and we will help you to track your order.
*Due to the COVID-19 situation, the delivery of orders may take longer than usual.
Once an order is submitted, we are unable to change the ordered products or the quantity selected.
If you wish to change your delivery address, please contact us and we will do our best to assist you in this matter. In case we cannot change the address anymore, usually because the package has already been shipped.
*Kindly note that this process may delay the delivery time; Basicmade is not responsible for any delay in delivery due to an address change requested by the customer.
Credit Card (Visa, Mastercard), FPX Online banking, , GrabPay and Atome.
Sorry, COD method is unavailable.